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1. What makes your website so much different than all of the other websites for sports memorabilia?
2. Can I rely on product availability and pricing?
3. Do you guarantee my purchase?
4. What is your return policy?
5. Do you ever have special sales?
6. How much is shipping?
7. Do you ship overseas?
8. What kind of payments do you accept?
9. Who do I make the check or money order out to?
10. What about the privacy and security of my information?
11. How do you obtain your autographed memorabilia?
12. Do you buy sports memorabilia from private collectors?
13. Can’t find your favorite player on our website?
14. If I buy an item and it goes on sale after I purchased it can I get a discount?
1. What makes your website so much different than all of the other websites for sports memorabilia?
GreschnerSports.com is a website that has athletes directly involved in the sale of their autographed memorabilia. Ron Greschner, Nick Fotiu or Vic Hadfield personally witnesses each signature as the athlete signs each item. The athlete signs the item and puts his Thumbprint on the item to make it authentic. Each item is guaranteed to be The Real Deal. You can expect scheduled signings, personally signed autographs upon your request and innovative ways to make our website the greatest experience you will have when purchasing memorabilia.
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2. Can I rely on product availability and pricing?
All listed merchandise on the site is in-stock as of the last time the database was updated. In the event that an item is out of stock, or needs to be back-ordered, you will be contacted by phone or email, before any charges are made to your account. The prices listed on the site are current, and after a sale has been made, the price charged for the purchased item shall be the same as listed on the site at the time of the sale.
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3. Do you guarantee my purchase?
Greschner Sports guarantees the authenticity of all memorabilia purchased through our Patent Pending “Thumbprint Of Excellence”. If you are concerned that your item may not be authentic, please contact our customer service HOTLINE department and we will validate its authenticity upon proof of purchase from GS.
Greschner Sports provides each customer with a copy of the authenticity of the signature you receive.
GS is designed by an athlete for all athletes and their fans. Our goal is to provide you with excellent customer service and products that will last you a lifetime.
For immediate assistance please contact our customer service HOTLINE. We promise to get back to you within 24 hours.
Greschner Sports Customer Service Telephone HOTLINE number:
203.769.5823
Hotline Hours:
Monday - Friday
9:00 am to 5:00 pm
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4. What is your return policy?
At GreschnerSports.com we are committed to your total satisfaction. If, for any reason, you're not completely satisfied with your purchase, we will give you a full refund of the product price and any associated tax, within thirty (30) business days of receipt of the item(s). Some exceptions may apply, so please refer to the item page for exceptions to our rule. For a full refund carefully follow the return instructions below:
Contact Greschner Sports customer service hotline Monday through Friday 203.769.5823 to notify us of the nature of your return and to receive your return authorization number.
Greschner Sports must receive your return within 30 days from your order date. Any returns received after 30 days will be returned to you.
In order to receive credit for your return, we require that you:
• Send merchandise in original carton and packaging.
• Mark the shipping carton CLEARLY with the Return Merchandise Authorization Number.
• Include the Certificate of Authenticity with the returned item.
• NO CREDIT WILL BE ISSUED IF ANY OF THE ABOVE ARE MISSING
• We will refund shipping and handling charges only if your merchandise was damaged, defective or shipped to you in error.
1. Since lost return shipments are the responsibility of the customer we suggest that you insure the return package. Also, be sure to obtain a tracking number from the courier.
Pack carefully and return to:
Attn: Returns/Exchanges RMA # (Return Merchandise Authorization Number)
Greschner Sports
646 Riversville Road
Greenwich, CT 06831
To receive either a credit toward an exchange or a credit on your charge account within 30 days of purchase, please note that all returns and exchanges must not be damaged or missing associated authentication devices, seals or tags by Greschner Sports. These items will be returned to the purchaser at their expense and no refund will be issued.
It is the policy of Greschner Sports to charge a 15% restocking fee if the requirements for refund are not met as described above or if items are returned without first receiving a Returned Merchandise Authorization (RMA) from Greschner Sports Customer Service department.
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5. Do you ever have special sales?
Yes, sign up here to receive Greschner Sports e-mail updates about new products and sales.
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6. How much is shipping?
Shipping costs vary and are primarily dependent upon the size and weight of the item, the shipping method (Standard, Priority or Overnight), the quantity purchased and the ship-to location. The rates and policies for shipping will be determined by the method of shipment that you select prior to the completion of a purchase.
For example, shipping costs in the continental USA and abroad will be listed on your invoice before you complete your transaction. Illinois deliveries are subject to state sales tax and will be charged the current Illinois state tax rate for Cook County. Orders are confirmed via email.
Shipping Information
All in stock items will be shipped in 2 to 3 business days.
Our shipping and handling fees are as follows for all online orders:
Continental USA
UPS Ground: $7.99
UPS 3 Day: $29.99
UPS 2 Day: $34.99
UPS Next Day: $39.99
Canada
UPS Ground: $9.99
UPS 3 Day: $34.99
UPS 2 Day: $39.99
UPS Next Day: $44.99
Hawaii & Alaska
UPS 3 Day: $34.99
UPS 2 Day: $39.99
UPS Next Day: $44.99
International Air
$89.99
* We cannot deliver to a PO, APO or FPO addresses
* Shipments outside the USA may be subject to import charges and taxes and are responsibility of the purchaser
* Florida deliveries are subject to state sales tax and will be charged the applicable Fl state tax rate for your county
* The above applies to online purchases only
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7. Do you ship overseas?
Yes, we will be happy to ship overseas as well as Canada and Mexico. International shipping costs will be determined on an individual bases.
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8. What kind of payments do you accept?
We accept all major credit cards (Visa, MasterCard, American Express and Discover), personal checks, money orders and PayPal. Corporate accounts are net 30, under contract. Our mailing address is:
Greschner Sports LLC
646 Riverville Road
Greenwich, CT 06831
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9. Who do I make the check or money order out to?
Greschner Sports
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10. What about the privacy and security of my information?
Greschner Sports is committed to your privacy and to the security of the information you share with us. Information such as name, address, etc. is collected only if you provide us that information or you purchase from our site. This information will be used for billing/shipping and promotional purposes only, and will not be shared with any third party.
All credit card and personal information is encrypted and sent to us using the latest security methods, so online ordering with Greschner Sports is 100% safe and secure. We Guarantee it. According to the Fair Credit Billing Act, if fraudulent charges do occur on your card, the maximum amount for which you can be held liable for is $50, and Greschner Sports will reimburse that entire amount. In the unlikely event that unauthorized charges do occur, please notify your credit card company immediately.
For complete details on our privacy policy, click here.
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11. How do you obtain your autographed memorabilia?
We obtain all of our memorabilia directly from the athlete. Ron Greschner, Nick Fotiu or Vic Hadfield personally witness the signing of each autograph on all memorabilia. Click here to learn more about Greschner Sports and our certificate of authenticity.
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12. Do you buy sports memorabilia from private collectors?
No. Greschner Sports never purchases sports memorabilia from private collectors. We purchase our memorabilia directly from the source and deal directly with the athlete.
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13. Can’t find your favorite player on our website?
We are working on contracts with many athletes across the country in a variety of sports arenas. If you cannot find a specific athlete’s memorabilia on our website, click on findandsignmystuff@GreschnerSports.com or contact us on our HOTLINE Monday thru Friday 9AM- 5 PM at 203.769.5823 and one of our customer service representatives will make every effort to contact your favorite player for his personally signed memorabilia.
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14. If I buy an item and it goes on sale after I purchased it can I get a discount?
Unfortunately, we are unable to honor future sale prices on any item once it’s been purchased
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